Aquarium Co Op Reviews
Aquarium Co Op Customer Reviews (15)
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Universe of aquatic organisms
The selection of fish, shrimp, snails and other critters really amazes me, ranging from common species to unusual rarities. All appear to be captive-bred for the hobby, in top condition. Great place to explore and discover interesting aquatic life.
Handiest aquarium accessories
Whether its heater controls, substrate vacuums or water testing kits, I always find their accessory collection has exactly what'll make aquarium maintenance simpler and less stressful. Products I never knew I needed 'til I saw them available here!
Knowledgeable and helpful customer support
I can't say enough great things about the customer support team. Any time I've had a question, they've answered thoroughly and promptly, displaying clear understanding of even the most specific aquarium topics. I feel supported as a customer.
The go-to source for aquarium hobbyists
This is unquestionably the finest place for aquarists to buy equipment and info. Been using them for years and they remain by far the most dedicated to enhancing the aquarium experience. No comparison to other retailers.
Freshwater filtration systems on point
Their canister, hang-on-back and sponge filters are excellent choices for hobbyists. Function, reliability and longevity are clearly priorities in the design.
Guaranteed freshest live aquarium plants
The plants I've bought have shown up in remarkable condition, with no signs of damage or disease. The staff's expertise on proper plant care is evident. I can say with certainty I'm getting some of the healthiest aquarium flora available anywhere.
Education central for aquarium newbies
If you're just starting out in the hobby, this website is a goldmine. Cory's tutorials on tank setup, cycling and stocking taught me so much! Not to mention all the product reviews help figure out what gear works best. An essential resource.
Their speedy service is much appreciated
Whether I order plant fertilizers or water test kits, my packages arrive in mere days. Their efficient shipping department has yet to miss a target delivery date.
Fish medications beyond reproach
They have the most extensive aquatic medication assortment I've ever seen. Even hard-to-locate treatments for nasty diseases are in stock. Most importantly, every medicine I've used from them has cured whatever ailed my fish - they're obviously very trusted brands.
Aquarium Co Op Customer’s Q&A
Aquarium Co Op FAQs
About aquariumcoop.com Prices and Cost?
Aquarium Co-Op offers a variety of products with different prices. For instance, the Easy Green All-in-One Fertilizer starts from $9.99, the Easy Plant LED Light from $79.99, and the Coarse Sponge Filter with Easy Flow Kit from $10.99. They also sell Freeze Dried Tubifex Worms and Freeze Dried Brine Shrimp Cubes for $5.99 each. In addition, they offer a membership for $4.99 per month, which includes benefits such as a 5% discount on all purchases. Please note that these prices are subject to change and it's always best to check the website for the most current prices.
About aquariumcoop.com Popular Products and Services?
Aquarium Co-Op is a popular online store that specializes in aquatic plants, freshwater tropical fish, and fishkeeping supplies. Their inventory encompasses essentials like fishtanks, filters, lighting, and substrates, as well as various fish food brands, medication items, and plant fertilizers. They also provide comprehensive educational content and advice for aquarium enthusiasts. Some of their best-selling products include Ziss Adjustable Air Stone, Aquarium Co-Op Black Airline Tubing, Reusable Shopping Bag, Ziss Brine Shrimp Hatchery Plus, Aquarium Co-Op Towel, Enjoy Nature Daily T-Shirt, Insulated Tote Bag, Murphy Mesh Snapback Hat, and Amazon Sword. They also offer Easy Green All-in-One Fertilizer, Aquarium Co-Op Easy Plant LED Light, Easy Root Tabs, Aquarium Co-Op Coarse Sponge Filter with Easy Flow Kit, Aquarium Co-Op Air Pump with Battery Backup, Aquarium Co-Op Multi-Test Strips, Aquarium Co-Op Freeze Dried Tubifex Worms, and Aquarium Co-Op Freeze Dried Brine Shrimp Cubes. They are known for their focus on live aquarium plants, selling both in their retail store and online.
How do I contact aquariumcoop.com customer service?
You can contact the customer service of Aquarium Co-Op by sending an email to shipping@aquariumcoop.com. If you have a question about an order you placed with them, please include your order number in the email. Your order number can be located in your order confirmation email. You can also visit their retail store at 9661 Firdale Ave, Edmonds, WA, 98020. The store is open from 11AM - 7PM from Monday to Friday, and from 10AM - 7PM on Saturday and Sunday. You can also reach them by phone at (206) 533-2281.
aquariumcoop.com Return Policy?
Aquarium Co-Op has a 90 Day Return Policy. If you decide the product you bought is not to your liking, it can be returned, provided it is in the original box, within 90 days and purchased from them. The product should be unused and undamaged. If a product does not meet these requirements, they reserve the right to deny the return. If an item is damaged during transit, Aquarium Co-Op will provide you a shipping label. If you are returning an item for another reason, it is your responsibility to get the item back to them safely. If you would like to return a product, start the process by emailing them at shipping@aquariumcoop.com.
Their Shipping Policy states that they have the fastest handling time and ship quickly. Live plants will ship using an appropriate service to arrive with a 1- to 3-day transit time when there are no delays from weather or holidays. Dry goods such as LED lights, fish food, medication, filtration products, etc. will ship UPS Ground which has a 2- to 6-day transit time, depending on delivery location. They do not ship to P.O. Boxes, Puerto Rico, or internationally. Also, shipping to Alaska and Hawaii has an additional $17.99 surcharge. They guarantee their live products will arrive alive. They ask that you do your part and minimize the amount of time their packages sit out in the elements. It can also be a good idea to avoid ordering live items during extreme temperatures. This would be when night time temperatures are below 35°F and over 90°F during the day. They use heat-reflecting pouches when extreme temperatures are reported back from their shipping algorithm. When temperatures are cold, they will use heat packs and liners. They do their best and will make it right for you, but they may request to try again at a later date when weather patterns change if the first shipment isn't successful. Unfortunately, their system isn't set up to take special delivery instructions, such as "hold for pick up," "leave at back door," and so forth. They also can't "hold shipping until X day." They have many people working in the chain to pack your orders and get them out to you as fast as possible, and the special instructions don't carry down the line, which can lead to delays and missed custom steps. To solve this, they have things streamlined to make sure they deliver on their fast shipping promise.